Friday 10th July 16:45


Unblock Your Arteries! 

communications_large_200When your organization fails to communicate properly, it's like a gridlocked traffic system. Nothing gets through. Others don't reach you… and you don't reach them. And that leads to all the symptoms of an organization that doesn't work: frustration; anger; missed deadlines; late deliveries; blame and recriminations. No wonder people say that 99.9% of all workplace problems are due to poor communications. But it doesn't have to be this way. Imagine a workplace where people have communication skills a-plenty. Where people go out of their way to talk the same language. Where everyone tries to understand others first. And where there is a high level of connectedness and free flow. Impossible? Not with high-level communications skills, it's not.

Are You Competent in "Communications"?

There are a number of key skills that you need to master in order to be competent in communications. These include:
· understanding what effective communications are
· knowing when to communicate and when to say nothing
· creating systems at work that communicate with everyone
· being skilled at 1-way and 2-way communications
· being able to use a variety of communication styles
· knowing how to establish rapport with others
· knowing how to use and interpret body language.

"Communications" and ManageTrainLearn

On this website, you'll discover a wide range of resources that will help you master communications. If you are learning these skills primarily for yourself, the Step by Step to Masterful Communications is an ideal place to start. If you are learning these skills in order to teach them to others, then the MTL 1DayCoursePlans and MTL E-Manuals will provide you with an inexhaustible reservoir of material.

Other "Communications" Products and Resources

In addition to these products, you can also access free working with others materials on this site. For those of you who are interested in building a corporate library, look for products on working with others in our Bumper Bundle and Skills Collections for large reductions over catalogue prices. 

Read this month's article on Communications:

Getting Your Message Across 

Communications: Products

Improve the performance of your team by training all your key staff in Communications.

View our range of Communications products