Wednesday 15th July 01:14

Management Training News: w/c 8th July 2012

Management Training Resources: w/c 8th July 2012

This week, we start off with a new newsletter that extols the quiet heroes in your organisation. We call it "Playing Second Fiddle" and you can read it at the first link below.

Other items in this week's "Management Training Resources" include a "compare and contrast" look at active listening; a quiz that will teach you the techniques of assertiveness; a classic management training model from Elisabeth Kubler-Ross; and why we shouldn't give away free management training materials... but do!


Management Training Newsletter: "Playing Second Fiddle"

secondviolins03_175 It's not often that we hear about the quiet heroes in an organisation. These are the people who keep the wheels of the business turning in all sorts of ways that most people would find mundane and possibly boring. But take these people away and the business would grind to a halt much more quickly than if you took away those who tend to receive the accolades. In this week's newsletter, we extol the role of the quiet heroes in a piece that we call, "Playing Second Fiddle". Read it and you may never see your workplace in the same way again... more


See the Difference that Comes with Active Listening Skills

activelistening_142 One of the things that really gets us excited is to find a set of management training materials that our trainees can try out at once and get feedback on. When we came across this neat little "contrast and compare" conversation piece, we just had to add it to our management training resources and make it available to you. There are 2 conversations in this feature. In the first, you'll recognise what passes for listening but is nothing of the sort. In the second, you'll see the same conversation completely transformed through active listening skills. As they say, in another context, learn and enjoy... more


Management Training Quiz: Techniques of Assertiveness

quiz04_175Can you spot an assertive person from the way they speak? Do you know how to use the technique of "broken record"? Can you pick out the main feature of "fogging"? Is asking for help assertive? And is it assertive to tell someone something nice even if it's not true? All of these and more are in this week's management training quiz on Techniques of Assertiveness. It's free to enter and you could win a prize. For fun and learning, try this week's quiz here... more


Management Models: The Kubler-Ross Change Process

kublerross_175 The Kubler-Ross change process is a model of change named after Elisabeth Kubler-Ross, a Swiss doctor who devoted her life to studying people with terminal illnesses. She identified 5 emotional states that people go through when they learn that they are dying. Her model has become the basis for the process that other people experience when they are given bad news or are required in some way to make major change. Understanding this process can be invaluable in helping other people come to terms with their own adjustment... more


Free Management Training Materials: The 10-Day E-Course Series

ecourses_142 A successful trainer once told us that it was bad business practice to give away free management training materials, on the basis that if it's cost you time and money, then you shouldn't hand it over for nothing. Well, we've always bucked traditional business wisdom and we certainly do where our 10-day E-Course Series is concerned. These 20 sets of management training products are yours for free, no questions asked. Why? Because we can't think of a better way of showing you that MTL is about great value, great content, and great learning... more