MTL Step by Step Series
Climb the Ladder of Success!
The Step by Step collection is our answer to all of you who asked us to produce a series of up-to-date, easy-to-read and skills-packed management handbooks.
This collection consists of 20 pdf e-books and they are all based on our very successful award-winning corporate training programmes. That means they are fresh and full of instantly useable ideas.
The way we've designed them, in bite-sized chunks that you can dip into whenever you want, makes the Step by Step series ideal for both newcomers to management as well as seasoned pros.
You'll find these illustrated handbooks easy on the eye and easy on the wallet. They build logically from one section to the next and one topic to the next making navigation quick and easy. Most books run to just under 100 pages with no more than around 160 steps.
The Step by Step series is an indispensable and affordable addition to your personal and corporate library and a great way to build your management skills.
Tip: See what all the fuss is about! Download the FREE Try-Before-You-Buy sampler of the Step-by-Step Series right now. Click here for our Free Samplers page.
MTL Step by Step Series: Products

- 01. Perfect Appraisals
- "Step by Step to Perfect Appraisals" is the definitive guide to becoming a skilled appraiser. In 10 modules and 161 steps, you'll discover how to ...


- 02. The Real Assertive You
- "Step by Step to The Real Assertive You" is destined to become your best friend and confidence coach. In 9 modules and 160 steps, you'll discover ...


- 03. Change Management
- "Step by Step to Change Management" is your passport to future success. In 10 modules and 147 steps, you'll discover how to master the challenges ...


- 04. Masterful Communications
- "Step by Step to Masterful Communications" is the only guide you'll ever need to become a natural and instinctive communicator, able to relate to ...


- 05. Skilful Counselling Skills
- "Step by Step to Skilful Counselling Skills" is your indispensable companion for managing others in the 21st century. In 10 modules and 154 steps, you...


- 06. Wow! Customer Care
- "Step by Step to Wow! Customer Care" is a handbook that'll blow your socks off. In 10 modules and 161 steps, you'll discover just what it take...


- 07. Dynamic Delegation and Empowerment
- "Step by Step to Dynamic Delegation and Empowerment" is the most important book you'll ever need to guide you through the modern world of work.&nb...


- 08. Effective Discipline
- "Step by Step to Effective Discipline" is set to change every concept you ever held about discipline at work. In 9 modules and 132 steps, you'll d...


- 09. Understanding Personality Types
- "Step by Step to Understanding Personality Types" could be the most revolutionary book you'll ever read on managing others. In 12 modules and 211 ...


- 10. Empowering Facilitation Skills
- "Step by Step to Empowering Facilitation Skills" is more than just a manual about working with people. It's a book that will change the way you ma...


- 11. Deal-Winning Skills
- "Step by Step to Deal-Winning Negotiating Skills" is your guide to making more deals and coming out on top. In 10 modules and 178 steps, you'll di...


- 12. Quality Leadership Skills
- "Step by Step to Quality Leadership Skills" is a manual for leaders at every level of your organisation. In 10 modules and 164 steps, you'll disco...


- 13. Maximising Your Potential
- "Step by Step to Maximising Your Potential" is your journey to discovering yourself. In 10 modules and 158 steps, you'll learn how to find your un...


- 14. Professional Presentation Skills
- "Step by Step to Professional Presentation Skills" is the handbook for anyone who wants to master public speaking. In 10 modules and 144 steps, you...


- 15. Exceptional Recruitment and Selection
- "Step by Step to Exceptional Recruitment and Selection" is your guide to building the team that you want. In 10 modules and 154 steps, you'll disc...


- 16. Stress Management that Works!
- "Step by Step to Stress Management that Works" is your prescription for surviving stressful times. In 10 modules and 160 steps, you'll discover a ...


- 17. Magical Teambuilding
- "Step by Step to Magical Teambuilding" is a wizard book of team-making spells. In 9 modules and 136 steps, you'll discover that there really is ma...


- 18. Creative Thinking Skills
- "Step by Step to Creative Thinking Skills" is the book that will show you how to make the most of your creative gifts. In 10 modules and 167 steps, yo...


- 19. Balanced Time Management
- "Step by Step to Balanced Time Management" isn't like most books on time management. That's because in our "Four Elements" model, we...


- 20. Resourceful Training Skills
- "Step by Step to Resourceful Training Skills" isn't just a book for your training department. It's a book for everyone who coaches, instructs ...






