020. Interpersonal Skills

Instant and Accessible Learning

The "Interpersonal Skills" online course is a self-paced e-learning course that will give you the skills you need to make a success of any interpersonal exchange. Skilfully designed to be accessible 24/7 from your IE or Mozilla browser, this online course will be valuable to anyone who wants to develop their skills in communications and working with others.

Learning at its Best

Like all the online courses in this series, "Interpersonal Skills" is designed in 5 parts to mirror how people learn best. These 5 parts are::
· an Introduction, including a Welcome, Overview, Self-assessment, and Aims of the Course
· a series of Topics related to the subject with trainer introductions, models of important concepts, pop-up animations, "things to do" reminders, and key points
· a range of Quiz questions to test what you've studied
· a Review of Aims
· a final round-up including quiz scores and certificate of completion.

Topics in "Interpersonal Skills"

In this online course, you'll learn some of the key topics in communications and working with others. They include:
1. Interpersonal Skills
2. Listening
3. Listening for Answers
4. Questions
5. Genuine Questions
6. Trap Questions
7. Blame Questions
8. Noticing
9. Differentiation
10. Interpreting
11. False Interpretations
12. Laying Blame
13. Hidden Meanings
14. Responding

Complementary Products

To learn more about working with others in general and communications in particular, subscribe to other communications online courses or download the working with others topics in the MTL SkillBoosters and Step by Step Series. 

Price of this product: See below

Delivery Method:
This course is accessed online through your web browser and via links on your Order History page.

Subscription Length: 365 days
Subscription Price: £12.97

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