045. Working With Conflict

Instant and Accessible Learning

The "Working with Conflict" online course is a self-paced e-learning course that will show you how to successfully handle any kind of conflict. Skilfully designed to be accessible 24/7 from your IE or Mozilla browser, this online course will be valuable to anyone who wants to develop their skills in negotiating and working with others.

Learning at its Best

Like all the online courses in this series, "Working with Conflict" is designed in 5 parts to mirror how people learn best. These 5 parts are::
· an Introduction, including a Welcome, Overview, Self-assessment, and Aims of the Course
· a series of Topics related to the subject with trainer introductions, models of important concepts, pop-up animations, "things to do" reminders, and key points
· a range of Quiz questions to test what you've studied
· a Review of Aims
· a final round-up including quiz scores and certificate of completion.

Topics in "Working with Conflict"

In this online course, you'll learn some of the key topics in negotiating skills and working with others. They include:
1. The Negative View
2. The Positive View
3. Options in Conflict
4. No Deal
5. I Win, You Lose
6. The Peace of Conquest
7. I Lose, You Win
8. Win At All Costs
9. The £5 Auction
10. Compromise
11. Win-Win
12. Working With Conflict
13. Power Negotiations
14. Positional Negotiations
15. Principled Negotiations
16. The Three Phases

Complementary Products

To learn more about working with others in general and negotiating skills in particular, subscribe to other negotiating skills online courses or download the working with others topics in the MTL SkillBoosters and Step by Step Series.

Price of this product: FREE!

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