Tuesday 11th December 22:23

022. Responding to Conflict

The 4 Tactical and Strategic A’s

The "Responding to Conflict" SkillBooster is the perfect way to boost your knowledge and skillls in assertiveness and so develop your competence in personal development. The attractively-designed one-page summary will show you the 4 options that are always present in a conflict with others. It will also explain why these options are associated with animal types and what the pros and cons in each approach are.

Features of "Responding to Conflict"

In this SkillBooster, you'll learn...
· the 4 main options in dealing with conflict
· why avoidance is a better tactical than a strategic move
· the difference between direct and indirect aggression
· why it is tempting to be an accommodator
· the kind of outcomes to conflict of the assertive position
· why compromises are rarely the best response to a conflict
· why it is better to be an owl than a snail, a tiger, or a fox.

How to Use this SkillBooster

"Responding to Conflict" can be used in numerous ways, for example as a handout, flashcard, or poster on an assertiveness training course or as a memory-aid for your own training or development in this aspect of personal development. For professionals it is an ideal starting point for continuous professional development.

Complementary Products

Other MTL products that are related to "Responding to Conflict" and will complement your training in assertiveness and personal development are the online course in Managing Assertively; the mini-courses in Assertiveness; and the The Real Assertive You Step by Step Series. You can also collect other SkillBoosters in assertiveness such as The Assertive Manager and Active Listening or download the complete set of 250 SkillBoosters as a MTL Bumper Bundle. 

Price of this product: FREE!

Delivery Method:
This product can be downloaded directly from this site.

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