Management Training Quiz: Organisational Change

Do you know the difference between incremental change and reactive change? Can you pick the first and last stages in John Kotter's model of change? Can you say what % of people always wait and see before accepting a major change? And do you know the one factor that changed the Manhattan atomic bomb project in 1942 from failure to success? All of these and more are in this week's management training quiz on Organisational Change. Think you have the answers? Then have a go here.

Question 1: According to Gregory Bateson, what kind of change is "deep and pervasive and needs leaders to take people to unproven territory"?
incremental change
transitional change
transformational change
reactive change

Question 2: In his book, "Leading Change", what does author John Kotter say is the first of the 8 steps in delivering organisational change?
communicate the change vision
develop a vision and strategy
establish a sense of urgency
create a guiding coalition

Question 3: In his book, "Leading Change", what does author John Kotter say is the last of the 8 steps in delivering organisational change?
anchor new approachs in the culture
empower broad-based action
generate short-term wins
consolidate gains and produce more change

Question 4: Elisabeth Kubler-Ross created a change model that is named after her. In what field did she study the personal process of change?
personal development
marital separation
redundancy
the hospice movement

Question 5: In the Kubler-Ross change model, what is the first reaction to major life change?
denial
flight
anger
depression

Question 6: According to research and surveys, what % of people affected by a change will wait and see before deciding whether to accept it or not?
75%
60%
25%
45%

Question 7: How does Marilyn Ferguson describe the scary "in-between place" of change when people let go of old comforting ways but haven't yet fully learnt the new ways?
grief for a close relative
going off to war
leaving school
Linus when his blanket's in the wash

Question 8: What was the one factor that reduced the large level of mathematical errors in the Manhattan project to develop an atomic bomb in 1942?
letting the team know what they were working on
introducing better systems
a change in leadership style
increased security

Question 9: When managing complex change, which of the following factors tends to create confusion?
lack of skills
lack of vision
lack of incentives
lack of action plans

Question 10: When managing complex change, which of the following factors tends to create anxiety?
lack of resources
lack of time
lack of skills
lack of communication

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