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• 01. Influencing Skills 0
• 02. Negotiating Skills 0
• 03. Preparing for Negotiations 0
• 04. A Negotiation Game Plan 0
• 05. Power and Negotiations 0
• 06. The Options in Conflict 0
• 07. Making Your Case in Negotiations 0
• 08. Stick to Your Guns in Negotiations 0
• 09. A Successful Negotiation 0
• 10. Agreement and After 0